This Privacy Policy explains how HHVNS (Helping Hands VNS) collects, uses, and protects your personal information when you visit our website https://hhvns.org or become a member through our services.

1. Information We Collect

• Full Name
• Contact Details (Email, Mobile Number)
• Residential Address (for Varanasi verification)
• Occupation and Employment Type (to verify eligibility)
• Nominee Name and Bank Details
• Payment transaction details (via Razorpay)

2. How We Use Your Information

• To verify membership eligibility (Varanasi resident & non-government employee)
• To process your ₹100 non-refundable membership fee securely via Razorpay
• To contact nominees for financial support in case of a member's death
• To send important updates or changes to our terms or services

3. Sharing of Information

• We do not sell or rent your personal data to anyone.
• We may share your data:
  • With Razorpay for payment processing
  • With legal authorities when required by law
  • With nominees only for the purpose of coordinating post-death member support

4. Payment Security

• All payments are handled via Razorpay, a trusted and secure third-party gateway.
• We do not store your debit/credit card or banking information on our servers.
• Razorpay's own privacy policy applies to all transactions made through their platform.

5. Data Protection and Storage

• Your data is stored on secure servers with limited access.
• We take appropriate steps to protect personal data from unauthorized access or disclosure.

6. Your Rights

• You can request a copy of your personal data we hold at any time.
• You can ask us to correct or update your details if they are incorrect or outdated.
• For data-related requests, email us at [Your Email].

7. Cookies & Tracking

• We may use basic cookies to enhance your browsing experience and monitor website traffic.
• We do not use cookies for advertising or profiling users.

8. Updates to this Policy

• We may update this Privacy Policy from time to time.
• Any changes will be posted on this page with the date of last update.

9. Contact Us

Helping Hands VNS (HHVNS)
Email: info@hhvns.org
Phone: 7887008800
Website: https://hhvns.org